Mini Profiles

Anne Brown Customer Service Representative Cashier I have over 19 years of Customer Service experience in
 
both retail and call center environments. In my years of

experience, I have learned the most important aspect

of Customer Service is listening to the customer. The

key is letting the customer vent their frustration and to

be empathetic to their situation. Analyzing customer need 

is vital when turning a frustrated customer into a happy

customer. I enjoy giving the customer the best experience

possible and making their experience memorable.
Arthur Ringwalt teacher/trainer for special needs young adults & adults technology for special education Chair, Computer (Web) Committee, Sacramento Professional Network Teach or train adults or young adults with disabilities, particularly autism or Asperger’s Syndrome. Teaching or training tools include vocal instruction, writing or pictures. Help others with disabilities, particularly those on the autism spectrum, improve their productivity, functionality, and social and communication skills.
Bob Wilson Sales Representative Sales Manager Marketing Assistant Bob Wilson has been involved in four types of businesses throughout his career.  He has extensive sales, sales management and marketing experience.

Recently, he closed down his California based Gift/Import/Wholesaler business that he ran for over 16 years.  During that time he performed multiple tasks which included Office Manager, Inventory Control Manager, Account Manager, Marketing Manager, Sales Manager, Telemarketing and Social Media Manager, Payroll Management, Tradeshow Management, Product Line Management, Collections Manager, Purchasing Manager, UPC Manager, Manufacturer Representative Management, Employee Supervisor, Warehouse Manager, AR Management, ITS Manager Brand Manager and Shipping Manager.  He had a warehouse, employees and a network of manufacturer representatives.   The company sold hundredths of items throughout the U.S. and Canada.  Many items appeared in catalogs. 

Bob has worked in the Pet Industry for over 8 years, he has helped with marketing for 3 different pet food companies. 

In the past, Bob worked for 4 different food brokers.  He called on independent and chain grocery stores.  Plus he called on jobbers and key accounts. 

 After he worked for the food brokers he became the Sales Manager for Marie's Quality Foods, Inc.  While at Marie's he was responsible for over 700 stores.  In addition he over saw a network of produce and seafood distributors.

For several years,  Bob sold Money Handling/Media/Systems equipment industry. He called on Banks, Bank Vaults, Card Rooms, Schools, Government, Colleges and Universities, Grocery Stores, Department Stores, Mass Merchandisers, Entertainment Complexes, Foreign Exchanges and Check Cashing businesses.
 
Throughout the years, Bob has been an excellent sales representative and sales manager and has received many awards and accolades in various industries. 

Priscilla Meckley-Archuleta Program or Project Director Senior Program or Project Manager Department Director

Priscilla Meckley-Archuleta is a skilled program and project management executive with over 25 years of successful experience managing complex projects and programs in the design and construction industry.  She has worked in executive administration staff roles, as an independent consultant, in a small internationally-known specialty design-build company and at a medium-sized award-winning architectural firm.  Her expertise includes educational facilities (K-12, community colleges and higher education), zoos/aquariums and museums and non-secular facilities.  She has been a senior-level manager on three multi-billion dollar capital programs.  Priscilla is a strategic leader; an avid learner; has a high level of integrity, honesty and commitment to excellence; is collaborative in her work and helps teams resolve conflict and address challenges.  She has managed teams that have delivered award-winning dynamic spaces that "work as well as they look".

Charles Bowyer Training Customer Service Retail I am an experienced elementary school teacher and seasonal retail sales associate looking for new challenges by switching to a career where I could apply my skills and experiences to help people such as in training, customer service, or retail. I am also willing to consider event management.

I currently serve in leadership and committee co-chair positions with SacProNet and Active Job Seekers of America.

I am ready, willing, and able to relocate to a new area, especially for the right job.
David Babayco Desktop publishing Trainer
  • Sold over 1000 gallons of paint and supplies to wholesale and retail customers resulting in over 75% return business.
  • Paint Sales professional with over ten years of experience. 
  • High level of knowledge of products combined and excellent communication and interpersonal skills.
  • Dedicated and able to respond to customer needs.  Connecting with people is my goal.  I can easily find the strengths in others and can motivate them.
Silke Schulz Educator/Trainer Sociologist Martial Arts & Women's Self-Defense Instructor I am an educator, sociologist, and former small business owner and operator with experience in teaching/training, staff development, media negotiation, marketing, and research. As a highly motivated, capable, and creative individual, I am an effective problem-solver who is a team player with strong written and verbal communication skills and who builds effective, productive working relationships with clients, peers, and community. 
Felicia M. Sampson, MA Marriage and Family Therapist Intern #IMF 69627 Integrating counseling skills with a holistic approach to wellness.  Seeking opportunities to collaborate with like-minded behavioral health and wellness professionals in an agency, non-profit, or private venue.
 
Gabriele Toremann, MSW Social Worker Gerontologist Gabriele's passion is to help older adults maintain their independence by accessing community resources and programs they need.  Advocating for older adults, mental health, dual diagnosis, homeless, families, and unemployed are her specialities. 
She has experience in doing home visits, writing up care plans,conducting presentations, counseling, biopsychosocial assessments, screenings and intakes. 
Gabriele holds 4 degrees:  B.A. and Masters in Social Work plus Associate degrees in Gerontology and Law Enforcement.   She has also done hairdressing for homebound clients for 25+ years and caregiving for 11 years. She has also volunteered for 2 years as a field supervisor for Social Work undergraduates from Sacramento State University:  "Ensuring that students receive the hands on experience they need to be marketable after graduation is vital in this competitive economy".  
She is also fluent in German.
Margie Jackson Research Analyst Extensive Experience in various Administrative aspects.  Recent profession as Accounts Receivable clerk. 
Looking for new direction with assisting/coaching others with holistic health concerns
Heather Lynn Ravas Graphic Designer Entry Level Worker Heather Ravas graduated from University of California, Santa Cruz. She has a BA in Art and focused in computer art. She is knowledgeable in Adobe Photoshop and Microsoft Office. She has worked in a variety of positions, most not within her field, but she had a graphic design internship for 5 months a couple years ago. In a work environment, Heather is hard working, reliable, a team player and is always willing to learn something new.
John L. Mohammed, Ph.D. Artificial Intelligence Software Business Intelligence
I make information workers more productive through:
  • task automation
  • decision aids
  • adaptive simulation-based training
I am a technical problem solver with excellent communication, collaboration and leadership skills.

Kenneth Knowles IT Manager IT Project Manager

High-performing Manager with expertise in field service, Help Desk and directing complex, mission-critical rollouts. Skilled strategist who transforms strategic plans into workable solutions with strong technical and management experience. Understands the new business climate and will leverage it to save costs. Experience with third-party contracted services, and outsource management.

Accomplishments:

Managed a $1.9 Million technology refresh project with 280 servers, 2,300 workstations, successfully completed on time, on budget, with minimal disruption to the customer. 

Developed a plan for Raley’s Supermarket to start an in-house service department that saved $1.3 Million the first year, increasing user satisfaction by improving SLA’s from 5 days to 1 day.

Created a Job Kiosk from design to roll out for 142 sites, helping to streamline the applications process for the HR department.

Developed and supported a ticket tracking program that helped streamline the dispatching and tracking statics about calls, used by 5 different service company's. 


Skills and Expertise:

~ Visionary Leadership
~ Employee Management and Empowerment
~ Strategic Thinking
~ Effective Communication
~ Collaborative Team-Building
~ Complex Problem-Solving
~ Partnering and Negotiating
~ Strong Work Ethic
~ Client/Customer and Stakeholder Focused
~ Project Planner

Specialties

XML, HTML, JavaScript, usability, CSS, WYSIWYG layout tools,Video Production, Video Editing, Team Building, IT Project and Roll out Expert

LeeAnn Clifton Relationship Manager Relationship Manager with over 12 years of highly transferable client relationship management experience.  Managed a team of three employees onsite for the California Public Employees' Retirement System (CalPERS), the largest public pension plan in the United States. Demonstrated thorough knowledge of contracts, service level agreements, global custody, global securities lending and investment management. Strong record of achievement in customer service, communication, organization and problem solving.

  • Worked onsite in the largest institutional public pension plan in the United States with over $220 billion in assets.
  • Retained longtime, flagship customer during competitive Request for Proposal (RFP) and participated in finals presentations.
  • Participated in cross sell opportunity for securities lending auction win- a $2.4 billion internally managed account resulting in revenue of $500,000.00.
  • Ensured performance standards were achieved which resulted in a $200,000.00 bonus to State Street.
  • Product Specialist for online accounting system. Encouraged clients to adopt computerized accounting systems by individual and group training/presentations in favor of flawed manual processing. Introduced client to the efficiency and accuracy of software and shared expertise in the installation, configuration and maintenance of system.
  • Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills while transitioning service operations from the closing Alameda office to Sacramento without client interruption and ahead of schedule.

Nicholas J. Losito, Ph.D Managing Director Strategiest
I am well respected stagiest, managing director that has 15 years of experience working with Crisis and Strategical operations that have improved employees direction and saved thousand of dollars off the budgets of programs and projects. I am loyal,. dependable, and a counselor of emotional support.
 

Matthew Valine Industrial Engineer
  • Bachelor of Science degree in Mechanical Engineering
  • Career as Operations Supervisor and Industrial Engineer
  • Skilled in analytical thinking, used for design and troubleshooting
 
  • TPM, Lean/Six Sigma Greenbelt
  • Capital Project Management Experience - budget of $3Million
  • Engineering Fundamentals License
  • Can utilize systems and procedures to meet corporate goal and look beyond the status quo to improve the company’s performance.
 
Michelle Kunert Public Relations Communications Media Services  Hello my name is Michelle Kunert and I am looking for new career challenges. I am an award winning published writer and  poet who has done her own radio program, and worked on friends television shows with Access Sacramento cable channels 17 and 18. I have a B.A from CSUS Sacramento in English with a minor in journalism and communication.

Larry Muzamel Operations Manager General Manager

 An accomplished leader in complex and challenging roles, consistently executing successful operation of large volume, multifaceted businesses, encompassing retail sales, manufacturing, and customer service under one roof. Skilled at understanding global goals and programs, and implementing them, creating buy in at all levels. Extensive experience in developing processes for a Fortune 500 growth company, both internally and joint venture with national vendors, and implementing these programs into the field.

Pati Rader Marketing Director Event Specialist PR/Community Relations Coordinator Excellent oral communicator, creative public relations coordinator, innovative marketing director, enthusiastic special event manager.
Rich Heitke, CMP, CGMP Meeting Planner Membership and Marketing Manager Contract Author/Negotiator
  • I create learning-conducive atmospheres for groups from 10 to 1,500 meeting participants.
  • I am experienced in all phases of event creation from concept, to goal development, budgeting, site analysis, contract authorship and negotiation, pre-event detailing, on site management to assessing return on investment.
  • I recruit and manage exhibitors and sponsors and design trade shows.
  • I have skills in membership recruitment, involvement, and retention.
Ron McClure, PMP Project Manager Business Analyst Systems Analyst
Project Manager / IT professional with over 20 years of international project management and business experience including 16 years as an IT Advisor to executive management in SABIC, the world’s 5th largest petrochemical company.
 
Project Management Professional (PMP) experienced with projects ranging in scope and cost of up to 5 years in duration and over 20 million dollars in external consulting costs.
 
ERP experience implementing a global, enterprise-wide manufacturing, distribution, and marketing application with regional processing centers in London, Singapore, and Riyadh,
Saudi Arabia.
 
Software Development Life Cycle (SDLC) experience following CASE Standards in a collaborative environment utilizing iterative development, Joint Application Design, and prototyping with Oracle Case Designer.
 
Web site development experience redesigning and developing web sites for a social networking environment utilizing Drupal, a leading Content Management System.
 

Sean Crandall Writer Editor A recent graduate from Arizona State University. I have a background in writing and editing journalistically, creatively, and analytically. My background is in journalism and film and media studies, and I have experience writing in these fields, having written original scripts and articles for the Arizona Republic, a large news publication. 
Sima Ghawass Nafiz Sociology Instructor Writer Translator English-Dari, Vice Versa Former sociology instructor at Sacramento City College, taught Introduction to Sociology and Race, Ethnicity and Sociol Class in the United States. 
Writer with focus on immigrants, social class and social problems.
Currently working on Social Problems in Afghan Society book addressing major social problems including poverty, child labor, anomie and corruption, violation of human rights, instability, racial and gender discrimination, opium production and trafficking, etc.
A volunteer member of International Resucue Committee working with Afghan refugees in the process of adjusting to American society.
Just completed translating the book Sociological Concepts in Contemporary Sociology from English to Dari, this book will be published by 2013.
Val Morgan Accountant I have the confidence, willingness, and accounting experience needed to successfully assemble and organize the variety of reports needed to assist management with their decision making.
Whitney Moore IT Trainer Help Desk Tech Customer Service Dedicated trainer, QA tester, and implementation support specialist with more than seven years experience in the Human Services industry, primarily with Welfare applications, such as: CalWORKs (TANF), CalFresh/SNAP, (Food Stamps), Medi-Cal/Medicaid programs.   
Result oriented with over 2700 employees trained with a high level of success.  Experienced and comfortable presenter to multiple levels including: staff, managers, and directors, as a team-trainer, and as a solo-trainer. 
Flexible and mobile specialist having trained in multiple systems in multiple states including Michigan, Colorado, and California.  Background experience in customer service,  call center support, budgets and bank teller, data network monitoring and application analyst with development experience in Cobol and Assembler.
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